Frequently Asked Questions

What do I need to get Mictic-One started?

All you need is a Mictic-One wristband, our free app and a smartphone or tablet (iOS/Android) as well as speakers or headphones.

Where can I download the Mictic-One app?

The app is available from Google Play or App Store. Please check the compatibility before making a purchase.

What is the minimum mobile device requirement to use the app?

Mobile device operating system must be iOS 8.0 or higher / Android version 4.0 or higher.

How do I connect Mictic-One with my mobile device?

In order to connect, you need to have Bluetooth enabled on your mobile device. The app will guide you through the connection process, just follow the on-screen instructions.

How long does the battery of Mictic-One last?

From our tests, the battery lasts for 4 hours

How do I charge Mictic-One?

The internal batteries can be recharged within 60 minutes.

How many Mictic-One wristbands can be connected to one smartphone?

Up to 4 wristbands can be connected to one smartphone/tablet at the same time.

What is the latency?

The sensor and the smartphone app combined have a latency of only 24ms. Note: Bluetooth speakers and bluetooth headphones add big latencies. When audio cables are used, the latency is low. Check this list for low-latency portable speakers on the market. Analog Hifi-Systems have almost no latency.

Is Mictic-One waterproof?

No, Mictic-One is not water resistant or waterproof.

What is the maximum range Mictic-One can be used from my mobile device?

It can reach your mobile device until 7 meters straight distance. The condition depends on the smartphone/tablet performance. Other wireless devices might interfere the connection. If used inside or in spaces with walls and ceilings the range goes up to 30m.

Can I adjust the Mictic-One wristband?

The size of the wristband can be adjusted from 100~200mm.

How does the shipping work?

We ship worldwide with insurance and tracking. Shipping costs will be calculated once you have provided your address. International customers are responsible for import fees due upon delivery.

Contact

Mictic AG
Badenerstraße 18
8004, Zurich
Switzerland

Marketing & Press
press@mictic.com
Are you interested in investing?
venture@mictic.com
General Requests
info@mictic.com
Legal & Patent
legal@mictic.com
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